The Real Engagement Strategy: Give HCPs What They Actually Need

By Brien Cummings, Editorial Director, Healio Clinical Guidance
Published August 18, 2025

Cut Through the Noise: HCPs Need Practical Value
In an industry overflowing with buzzwords like “immersive content” and “omnichannel orchestration,” it is easy to lose sight of what truly drives healthcare professionals (HCPs) to engage: usefulness.
At Healio, we have learned that earning a moment of a physician’s attention requires delivering information that saves time, supports clinical decisions or, ideally, both. That is the foundation of Healio Clinical Guidance, a platform built not around marketing trends but around how HCPs think, search for information, and treat patients.
Design for the Way HCPs Practice
We built Healio Clinical Guidance with a clear premise: HCPs need fast, trustworthy, and actionable information. Each condition-based module is structured to reflect real clinical workflows, with clear sectioning by topic — such as Overview, Presentation, and Treatment Guidelines — so users can get to the content they need with minimal friction.
The platform is built around clinical moments. Whether they are seeking guidance on first-line therapy, confirming a diagnosis, or comparing treatment options, HCPs can quickly find the information they need to make informed decisions with confidence.
Put Answers in the Right Place
We are now extending the utility of Healio Clinical Guidance with a Drug Lookup Tool. This feature will offer instant access to updated monographs for prescription, nonprescription, and supplement products. According to research from Seidel and colleagues, 85% of physicians search for drug information each week, with most saying they chose the source of this information based on credibility and easy online access.
This tool will meet both those criteria. Fully integrated within Healio Clinical Guidance and connected to Healio’s network, the Drug Lookup Tool provides access to trusted pharmaceutical information to improve decision-making. It is not a stand-alone destination. It is a resource that fits naturally into the HCP’s daily experience.
For Marketers: Support Beats Disruption
According to systematic review conducted by Daei and colleagues, HCPs stand to benefit from receiving content that is integrated into tools and systems they already use, making it accessible at the point of care. When your brand appears in an environment clinicians already trust and rely on, you are not competing for their attention. You are becoming part of the solution.
Creating utility is not just good UX. It is good strategy. For healthcare marketers, aligning with platforms that deliver clinical value is an opportunity to build relevance, engagement and long-term trust.
Physicians do not need more noise. They need tools that work. If your brand shows up where they are already searching for answers, it will be remembered as helpful, not promotional.
References:
Daei A, et al. Int J Med Inform. 2020;doi:10.1016/j.ijmedinf.2020.104144.
Seidel P, et al. Eur J Clin Pharmacol. 2023;doi:10.1007/s00228-023-03494-4.